Cookie Policy
Last Updated: January 2025
At Luminex Arc, we're upfront about how we track and gather information when you visit luminexarc.info. This policy explains what tracking tools we use, why we use them, and how you can manage your preferences. We believe in clarity when it comes to your data.
What Are Tracking Technologies?
Tracking technologies are small data files that get stored on your device when you browse our website. Most people call them "cookies," though there are a few different types. They help us remember your preferences and understand how visitors interact with our content.
These files don't harm your computer. They're basically text files that contain strings of information. Your browser stores them locally, and our server can read them when you return to our site.
Some stay active only during your browsing session and disappear when you close your browser. Others stick around longer to remember you on future visits.
Types of Tracking We Use
Essential Functions
These are necessary for the website to actually work. Without them, you wouldn't be able to navigate between pages or access secure areas. We can't turn these off.
Preference Storage
These remember choices you make—like language settings or display preferences. They make your experience more personalized without us asking the same questions every time.
Performance Tracking
We use these to see which pages get the most visits and where people tend to spend their time. This data stays anonymous and helps us improve our content structure.
Marketing Insights
These track your browsing across different sites to build a profile of your interests. They help us show you relevant educational content and measure how effective our outreach is.
Specific Tracking Methods
Session Identifiers
These temporary markers help us maintain your browsing session. When you're logged into our learning platform or filling out a contact form, session identifiers ensure everything works smoothly. They expire when you close your browser.
Persistent Storage
Unlike session identifiers, these stick around after you leave. They remember things like whether you've accepted this cookie policy or what time zone you're in. They can last anywhere from a few days to several years, depending on their purpose.
Analytics Tools
We use analytics services to understand traffic patterns and user behavior. These tools collect information like your IP address, browser type, pages visited, and time spent on each page. The data gets aggregated so we can spot trends without identifying individual visitors.
Third-Party Services
Some features on our site rely on external services—embedded videos, social sharing buttons, or payment processors. When you interact with these elements, those third parties might set their own tracking files. We don't control those, so you should check their policies separately.
How Tracking Improves Your Experience
- Remembers your progress through educational modules so you can pick up where you left off
- Keeps you logged into your account across different pages of our learning platform
- Saves your communication preferences so we don't send unwanted notifications
- Shows relevant investment education content based on topics you've previously explored
- Identifies technical problems by tracking error patterns across different browser types
- Helps us understand which educational resources are most valuable to Canadian investors
- Enables secure transactions when you register for programs or download materials
Data Retention Periods
Different tracking files have different lifespans. Session-based ones disappear immediately when you close your browser. Functional ones might last a month or two. Analytics data typically stays active for up to two years, while marketing identifiers can persist for longer periods depending on the service.
We regularly review stored data and remove what's no longer needed. If you clear your browser's stored files, everything gets wiped regardless of the intended duration.
Managing Your Preferences
You have several options for controlling tracking on luminexarc.info:
Most browsers let you refuse tracking files entirely or delete existing ones. You can usually find these settings in your browser's privacy or security section. Keep in mind that blocking essential tracking might affect how the website functions.
Some browsers offer "Do Not Track" signals, though not all websites respond to them. You can also use private browsing modes, which automatically clear most tracking data when you close the window.
Types We Deploy on Luminex Arc
| Category | Purpose | Duration |
|---|---|---|
| Authentication | Maintains your login status across the learning platform | Session only |
| Preferences | Stores language, region, and display settings | 30 days |
| Security | Protects against unauthorized access and form spam | 1 hour to 7 days |
| Analytics | Tracks page views, bounce rates, and user flow | 24 months |
| Performance | Monitors load times and technical errors | 12 months |
| Marketing | Measures campaign effectiveness and content relevance | Up to 24 months |
Your Rights and Control
You can request information about what data we've collected through tracking technologies. You can also ask us to delete this information, though doing so might affect your ability to use certain features.
If you've provided consent for non-essential tracking, you can withdraw it at any time by adjusting your browser settings or contacting us directly. This won't affect any data processing that happened before you withdrew consent.
For Canadian visitors, your privacy rights include access to your personal information, correction of inaccuracies, and in some cases, deletion of your data.
Changes to This Policy
We update this policy occasionally as our practices evolve or regulations change. When we make significant modifications, we'll post a notice on our website and update the date at the top of this page.
We encourage you to review this policy periodically, especially if you're concerned about how your information gets used. Continued use of our website after changes means you accept the updated terms.
Questions About Our Tracking?
If something in this policy isn't clear, or if you want to discuss your data preferences, reach out to us.
Email: support@luminexarc.info
Phone: +1 604-229-2437
Address: 2033 Portage Ave, Winnipeg, MB R3J 0K8, Canada